For most people, sending your item is only half the job. Knowing it has arrived safely at its destination is when you can finally tick that box.
This is where tracking your courier parcel comes in very handy. Using a personalised tracking service can give you peace of mind during your parcel’s progress towards its destination.
How can I track my parcel?….
There are currently three options available in the marketplace to track a courier parcel:
- The do-it-yourself option of going to the website of your courier company and keying in the tracking number you were given.
- Phoning your courier service provider and quoting your consignment number, which they will manage over the phone.
- Use of a proactive, personalised track and trace service.
Although the first two options are available with just about all courier companies these days, the third is only available through value-added freight and courier service resellers such as PACK & SEND.
While you might think the option of calling your courier or entering a tracking number online is easy enough, the truth is that both these methods take valuable time out of your day and involve at least a small amount of effort on your part.
So what if we told you there was an option involving no effort on your part – one that takes no time out of your day whatsoever? Well, that’s what you’ll get if you choose a proactive track and trace service rather than one of the other methods mentioned above.
Let’s take a closer look at the advantages of a proactive track and trace service.
- The responsibility is on the courier services reseller, not on you.
Through a proactive tracking service, value-added freight and courier resellers such as PACK & SEND track and trace your item and confirm with you when delivered. It’s not up to you to seek out tracking and delivery receipt information; the reseller will contact you directly when they receive pertinent information.This gives you extra peace of mind. While previously you may have been worried about forgetting to confirm delivery, a proactive tracking service does it all for you!
- You can choose how you receive tracking information.
With a proactive service like the one offered by PACK & SEND, you can choose to receive tracking information via whichever method is most convenient for you: text message, email, or by phone. This means you don’t have to rely on being near a computer or phone to receive tracking information; simply choose whichever option will reach you the most easily and quickly.
- You save valuable time and effort.
When you’re running a business, big or small, every bit of time counts – even the five or ten minutes it would take you to track items yourself. The time you save by using proactive track and trace will add up in the long run, especially if you send and track items regularly.
- Deal with tracking issues so they don’t become delays or headaches
With a personalised proactive tracking service from PACK & SEND, you don’t need to interpret or understand the tracking jargon. If you don’t know what the tracking status means, you’re more likely to be unduly concerned or maybe even panic. Questions like why was it returned to depot? Why is it being held by customs? When your shipment is being tracked by a PACK & SEND proactive service, they’ll know what all the jargon means, and if there is anything real to be concerned about, they’ll know what to do to and get right onto it, to ensure its resolved ASAP. We’ll do all the sweating so you don’t have to.
So there you have it! Four reasons why proactive track and trace could be your answer to greater efficiency – along with peace of mind and effective management of your own customers.