Staff Training

Jason (left) from the Franchise Council of Australia, with Nick (right) from PACK & SEND Australia.
Jason (left) from the Franchise Council of Australia, with Nick (right) from PACK & SEND Australia.

 

On 17 & 18 August 2017 our Field Support Managers attended a workshop hosted by the Franchise Council of Australia. Nick Kokarevski, our Victorian-based Field Support Manager attended the course in Melbourne, while Zac Pupunceski and Mike Smart, based in our NSW Head Office, attended the course in Sydney.

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The Hidden Surprises of Working in Logistics

South Brisbane

Logistics is like a box of chocolates, you never know what you’re gonna get.”

That’s how Peter Chrisfield describes his role as a PACK & SEND franchisee! Peter took ownership of PACK & SEND South Brisbane in October 2015 and loves the diversity of the business, his clients, and their freight.

“Everyday can be a surprise, you never know what the next interesting piece of freight will be.” Peter’s customers consist of an array of one-off clients and a regular corporate client base. He explains that PACK & SEND South Brisbane’s proven reliability and comprehensive service results in them having a high customer retention rate. Continue reading The Hidden Surprises of Working in Logistics

PACK & SEND supporting MotoGP charity auction

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Most of PACK & SEND’s Service Centres are independently owned and operated by local business people. Giving back to our community and making a difference in the lives of others is an integral part of our business. Our franchisees regularly support a variety of local charitable and community-based organisations. Recently, PACK & SEND Liverpool has teamed up with #ACureForFreyja to organise the logistics for their charity auction hosted by MotoGP.

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Pack & Send Pyrmont

Case Study: Sending Art with PACK & SEND Pyrmont

Johnny Tao has been running the PACK & SEND Pyrmont Service Centre since 2012.  Over the years, PACK & SEND Pyrmont has built a large and loyal customer base, and Johnny is often asked to send extraordinary items.

Every day is different for the PACK & SEND Pyrmont team.  Each job is unique, with items frequently coming from various galleries and auction houses in the area. Due to the array of fragile and valuable items, this team has exceptional expertise in shipping such items safely.

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5 Great Tips for Marketing Your eCommerce Business

Marketing eCommerce businessYou may have an awesome product, but your eCommerce business won’t succeed if you fail to market it properly. Validating the market is one thing, but truly connecting with it is another. In a world where anybody can set up an eCommerce business, those that market the most effectively are those who stand out.

Here are five great tips for marketing your eCommerce business and increasing your sales. Continue reading 5 Great Tips for Marketing Your eCommerce Business

12 Tips for Reducing Stress on Moving Day

Reducing Stress on Moving DayMoving day is one of the more stressful times you’ll encounter. So, what can you do to minimise stress on the day of the move? Besides packing your belongings and preparing everything for the move, there are several other handy tips you should follow. Read on for 12 ways to reduce your stress on moving day. Continue reading 12 Tips for Reducing Stress on Moving Day

Best Kept Secret Locations of New Zealand

secret locations in New ZealandNew Zealand is jam packed full of exciting activities and awe inspiring locations which see countless tourists visit the Islands year after year. Its diverse and unique geography makes for landscapes that are famous across the globe, from its huge volcanic mountains to the black sand beaches along the coast.

However, there’s more than meets the eye with this backpackers’ hotspot. Locations that are free of the snap-happy tourist might be exactly what you’re looking for. Here are some of the best kept secret locations of New Zealand. Continue reading Best Kept Secret Locations of New Zealand

Online Success Stories – Average People Building Thriving Online Stores

Building Online StoreSteve and his wife, two young professionals making six-figure incomes, were expecting a baby.  They wanted one parent at home with their new child, which usually means losing one of the family incomes.

After contemplating several options, they created Bumblebee Linens, an eBay and online store selling linens, specifically embroidered handkerchiefs. Within the first year of operation, they had generated more than $100,000 in profit. Instead of returning to work, they now run the store full time and make more than the income they initially lost. Average people building thriving online stores. Continue reading Online Success Stories – Average People Building Thriving Online Stores

How to Improve Your eBay Feedback Score

eBay Feedback ScoreeBay sellers and buyers rely heavily on their feedback score, with most consumers avoiding sellers whose score isn’t in the high nineties. If you’re like many others, you have an eBay account but have never sold or purchased enough to have a high score. So, how can you improve your eBay feedback score ethically and quickly? Read on to find out how. Continue reading How to Improve Your eBay Feedback Score

Best Wines to Gift This Winter

Best Wines to Gift This WinterNow that winter is in full swing, we are thinking about warm, hearty meals and great winter wines. Winter provokes the need for a wine that can be sipped next to the fireplace or enjoyed on the couch in front of the TV. So, what regions and vineyards are making the best winter wines? Here are the best wines to gift this winter. Continue reading Best Wines to Gift This Winter