eCommerce saw a rapid boom in 2020 thanks to the COVID-19 pandemic.
Retail eCommerce, as such, was already growing at a staggering pace — in 2019, retail eCommerce sales worldwide amounted to 3.53 trillion US dollars, up from 2.98 trillion in 2018, according to Statista.
But as a most of the world was forced to stay indoors for the majority of 2020, the pandemic has accelerated the shift away from brick and mortar to online shopping. According to the Office for National Statistics, between February and May 2020, internet sales went through the roof from 19% of total retail sales to 32.8%.
Simply put, the pandemic has induced a major overhaul in retail shopping patterns, with a huge chunk of the global population turning to online shopping in 2020.
And so, let’s do a visual, data-driven review of this COVID-19 impact on the retail eCommerce industry, and how it will give rise to new tech and trends in 2021.